Telephone company got the wrong number
source: http://www.canada.com/vancouversun/news/story.html?id=dbf2e748-f034-46df-8b11-5538bd44250b&k...
The CRTC ordered Telus to reimburse or credit customers who were charged the access fee but did not use Telus long distance. As a result, clients who make occasional long distance calls on Telus's long distance service, but do not have a Telus long-distance plan - which charges $4.95 a month for discounted toll rates - will pay the fee in months they used long distance. But customers who use alternative long-distance providers will not be subject to the fee.
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