Community | October 27, 2009 | 0 comments

Water for Slums: CSR in Practice

Kate Tighe heads into a slum in Angono, Rizal, in the Philippines, to witness first hand the new corporate social responsibility in practice. Manila Water Company is bringing fresh water to some of the world's poorest people--and making a profit doing it.

It's an example, Tighe says, of how the new CSR can benefit all. But will it always be such a win-win when large corporations are involved?

"Connie* is a community leader, who runs a small dry-goods shop and raises three kids in the Angono slum.
 Before Manila Water came to the community, Connie could not connect her home to the city water supply because she is a squatter. She could not produce a land title, so the water company did not have the authority to lay pipes to her house.



By bringing water to informal communities like Connie’s, Manila Water Company has decreased “non-revenue” (i.e. stolen) water by 40 percent and has increased their number of paying customers. Since the program started in 1998, Manila Water has taken on so many poor communities that the poor now make up 80 percent of their clients.
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