T-Mobile screwed me over just like ALL corporations tend to do. AT&T will make them worse.

Since there is a character limit on what I can post here, I will just post a link to what I posted to the T-Mobile message board. Unfortunately it's a long complaint. This is because T-Mobile wasted 24+ hours of my time to accomplish NOTHING after pinging my account, hijacking my money, not rendering services, and not solving anything. Message board complaint can be found here: http://forums.t-mobile.com/t5/T-Mobile-General/Anyone-else-getting-screwed-follo...

SNIPPET:

However, "Bill" and OTHER customer "care" reps were not only incompentent and inconsistent, but incredibly RUDE as well as UNPROFESSIONAL!

* When I was told by "Bill" that it would take somewhere around 48 hours for T-Mobile and/or their so-called legal department to remedy the situation and restore service to my phone, I was very upset and explained that no, this was NOT going to be acceptable. I could possibly lose jobs and income over that much time of being without my phone (which I already paid the bill for of course and now didn't have access to that money since T-Mobile pinged my account but couldn't figure out apparently how to apply the funds to my phone...ridiculous). I pay good money for my phone each month to have a high number of minutes and unlimited texting. It is ESSENTIAL for me to run my business amongst other things. The most Bill was willing to offer me was a $10 credit to my account which was not at all adequate but obviously I was going to take anything they would offer, especially since this is T-Mobile's fault.

* By the way, when I was on skype with my credit union at the same time as on my cell phone with "Bill" the customer "care" SUPERVISOR, "Bill" was phishing for information about my account and my bank teller warned me on Skype (and he was able to hear and I repeated what she said) that what he was asking for was proprietary information and that he was jerking my chain and bullying me.

* I was quite irritated and mentioned things like the TRUTH about the FCC and the regulatory fees (see above commentary) in addition to what I had researched the night before on T-Mobile's PAC and the fact that T-Mobile's PAC lobbyists (like all corporations who incidentally have more personhood rights in terms of campaign financing than REAL people as per Citizens United v. Federal Election Commission, 558 U.S. 08-205 (2010) . Note: T-Mobile's PAC donates to Democrats AND Republicans just like most corporate PACs/lobbyists do. It's the tactic of course for corporations to bribe all major politicians and candidates from either side of the aisle in order to strong-arm our elected officials into getting their way despite whatever the masses of REAL people want and/or need. Not to mention, I brought up details like how if/when AT&T "merges" (takes over) T-Mobile, it will not only screw over consumers such as myself (as is the case with any monopolized system), but it is predicted about 1/3 of T-Mobile employees would be laid off in such a scenario. Bad for the consumers. Bad for the workers. Bad for the already struggling economy. Yet giant corporations such as T-Mobile or their CEO get out of paying their fair share of taxes due the the Bush tax loopholes that the GOP continues to refuse to repeal while the other 98% of the public is forced to suffer and sacrifice.

* "Bill" the T-Mobile customer "care" SUPERVISOR had the following rude and inaccurate responses to everything I had said during our phone conversation; "You think too much", "The problems you are having with your phone and phone service are your fault", and, "The reason your transaction was declined is you have insufficient funds in your checking account"!!!

# "You think too much."