news blog | December 07, 2011 | 10 comments

Amazon stealing Christmas shoppers

This holiday season, Amazon is unleashing its inner Grinch in attempt to steal business away from local stores.

The online retailer is offering a promotion that will save consumers $5 off their purchases if they compare prices with local stores using Amazon's mobile app. The app allows shoppers to scan the bar code of a product and coonduct a search to find the lowest price.  Customers can also submit prices, to help Amazon be sure they're undercutting retailers. The promo boils down to this: Amazon wants customers to go into local stores, check out the merchandise they're interested in, scan the price (providing valuable data) -- and then walk out empty-handed to save a few bucks.

The promotion is an easy win for Amazon. Not only do they get the orders, customers provide plenty of data to help Amazon ensure their prices stay competitive. It's market research for next-to-nothing; consumers must spend $100 to receive the $5 discount.

But for local businesses, it's not such a good deal. Small businesses already have to deal with the disadvantages in pricing that come with maintaining a physical presence -- rent, staffing and storage -- as well as added costs, like sales tax. In an already suffering economy, some consumers may have already come up with this idea; use your local store to do research and then comparison shop online. But Amazon -- a corporation that is already operating at an advantage compared to small businesses -- is directly encouraging consumers to take advantage of the benefits of a retail store with no intention of ever making a purchase.

In a bleak economy, everybody's looking for a good deal and it's easy to see how consumers might be lured in by the promise of a discount. And onlline shopping offers plenty of conveniences, from locating difficult-to-find items to the ability to browse DVDs in your pajamas at 3 a.m.

But local businesses offer benefits to a community that online stores don't; from the ability to look at products in person to the creation of jobs in the local economy. If local businesses can't keep their doors open, that creates an even bleaker picture for the local economy. It's one thing to have a maintain a competitive advantage; it's an entirely different story to encourage customers take advantage of retailers while helping a corporation undermine them.

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10 comments // Amazon stealing Christmas shoppers

  • byrvello
    • 0
      byrvello  
    • I am a independent retailer with a successful store in a small community. I am also a consumer, and have made many of my business decisions from that perspective. We have big boxes and other local competition all around us. I think what most level headed business people want is a FAIR playing field.

    • 1 year ago
  • CarminaBurana
    • 0
      CarminaBurana  
    • There is one other overlooked beneficial factor. In Arizona, Amazon has a distribution center which provides jobs in our terribly high unemployment. And who in their right mind wants to deal with some of those crazy shoppers out their who become aggressive.

    • 1 year ago
  • Avior
  • thinkingfree
    • 0
      thinkingfree  
    • Avior:

      Protestants gave us capitalism, the church gave us Jesus, the Germans gave us Christmas, seems like all we do is take, take, take. Christmas is a feel good notion that should be practiced every day, how about we give ourselves and the rest of the world and practice freedom from US exploitation? Now that would be a Christmas I could believe in.

    • 1 year ago
  • tubagodd
  • vicgal
  • HallCrash
    • 0
      HallCrash  
    • Mobile Apps have been doing this for years, Google Shopper and Shop savvy were the first shop and compare apps that scanned bar codes. At least Amazon is also giving a $5 discount on $100 to do it.

    • 1 year ago
  • Rochty
    • 0
      Rochty  
    • Lest we forget that WalMart, does the exact same thing. That is why they have been able to under cut any small business that they feel is a threat. They go into these small podunk towns and kill the local business. They have been doing this for years and I don't see you guys talking about them. Just my opinion. I could be wrong.

    • 1 year ago
  • Propagandroid
    • 0
      Propagandroid  
    • So essentially its a high tech price match, equivalent to taking an ad from one store to another to honor a coupon or a price. why aren't you decrying that as well. You only label this as evil, because it's potentialy game changing and new.

    • 1 year ago
  • Matthew_MacDonald
    • 0
      Matthew_MacDonald  
    • Jeeze... sorry but I don't see this as some evil strategy. I see it as a clever use of available technology. The customer gets something out of it, and Amazon gets free work out of the customer. I certainly wish Amazon were a better corporate "person" to their employees and maybe to the communities where it exists, but this particular strategy doesn't strike me as evil in it's nature.

    • 1 year ago
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