Virals | March 24, 2009 | 9 comments

Virgin: the world's best passenger complaint letter?

source: http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-compla...

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rsultan
Dear Mr Branson,

REF: Mumbai to Heathrow 7th December 2008

I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.

Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at thehands of your corporation.

Look at this Richard. Just look at it: [see image 1, within the link].

I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the desert?
  1. groups:
    Virals,   Food
  2. tags:
    Virals,  Food,  airline,  Sir Richard Branson,  1 more
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