How To Complain?

bombs work the best!!

Personally I'm the queen of understatement - but it's always good to know your legal shizzle too. Did you know it's illegal for stores to refuse to give you a refund if you don't have a receipt, or haven't done it within the mystical 28 days? I don't mind complaining really; after all most of the time the person on the receiving end of your complaint is just a nice person, sometimes working for a company they can't stand ;-)

I do it the British way. I storm up to the counter with carefully rehearsed furious arguments in my head and end up leaving having apologised profusely, taken the entire blame (despite the fault having nothing to do with me) and I even usually thank them for their time just to really kill off any self-esteem I was latently harbouring.

It's a method that doesn't really get me the results I'm after, if I'm honest.

i usually get my friends to do it for me.

In the end, I didn't even really have to complain. I just asked the front desk if there was anything they could do, and they sorted it. I managed to do it without getting angry, pushy or upset. A polite, quiet word, and they sorted it out.