Woman dies in hospital waiting room, no one around her tries to help

// added July 01, 2008 // 68 comments //
Image...
shroomfairy
Collapses, waits 45 minutes for response

KINGS COUNTY (WABC) -- A 49-year-old woman who was brought to the psychiatric ward at Kings County Hospital died after collapsing in the waiting area. She was found unresponsive on the floor 45 minutes later, despite being surrounded by other people who did nothing to help her.

The whole incident was caught on a hospital surveillance camera.

The New York City Health and Hospitals Corporation reported the incident surrounding the woman's death to a number of health oversight agencies and law enforcement authorities.

While the case is under further review, HHC President Alan Aviles directed the suspension or termination of six hospital employees, including staff involved with the direct care of the patient, as well as managers of security and clinical services.

The woman was brought to the Psychiatric Emergency Department at the hospital by EMS on the morning of June 18 suffering from agitation and psychosis. Officials say she refused medical review and was involuntarily admitted. She was in the Psychiatric ED waiting room, waiting for a bed in the inpatient unit to become available.

Early in the morning on June 19, she was found unresponsive on the floor. The video shows her falling out of the chair and onto the floor, thrashing about and kicking her legs. There were at least three other patients in the waiting area at the time, and several employees of the hospital are seen looking at her on the floor and walking away.

A preliminary review conducted by Kings County Hospital and HHC staff has determined the patient remained on the floor for 45 minutes before she received medical attention.

"We are all shocked and distressed by this situation," Aviles said. "What our investigation so far determined violates the basic principles of the compassionate healthcare practiced every day here at Kings County and across our public hospital system. We express our deep regrets to the patient's family and will ensure a thorough investigation to answer any questions that remain."

The New York City Health and Hospitals Corporation released the following statement:

"It is clear that some of our employees failed to act based on our compassionate standards of care. Immediately after the incident was discovered on June 20, and following a preliminary investigation by HHC staff, HHC President Alan D. Aviles directed the suspension and termination of those involved. The case and video surveillance tapes were immediately turned over to a number of health oversight agencies, medical misconduct boards and law enforcement.

****please read my comment towards the bottom. The same thing happened in LA last month!*****
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68 comments // Woman dies in hospital waiting room, no one around her tries to help

  • inferno
  • RxValdez
    • 0
      RxValdez  
    • would it make a diffrence if the women in the video were not black? health care in the united states sucks enough, peolple suck enough, maybe this aweful insident will be enough for people to get angry and do something.

    • 1 year ago
  • resin_lungs420
  • mchav18
    • 0
      mchav18  
    • I had something similar happen to me at Kansas City Research Hospital. I took my mother there because she had been very sick and running a high fever for 3-4 days. I finally talked her into gong to the hospital. I had to help her to the car because she could barley walk. We lived approximately 45 miles from the hospital and by the time I got her there she was almost nonresponsive and was unable to get out of the vehicle. I went in and asked if someone could help me get my mom out of the vehicle. I was told by the nursing staff to go over to the security desk and ask for help. The only person there was an elderly gentleman. He told me that I needed to ask the nurses. They finally found a male nurse to help me and he was probably one of the rudest people I ever met. He acted like I was lying and he was angry that he had to help me. We finally got my mom in the building and they took her back to take her vitals. As aforementioned she was barley responsive. The nurse asked my mom to remove her coat so they could take her blood pressure. When my mom was unable to do so they proceeded to yell at her and tell her that if she wanted to receive treatment she would have to take off her coat. They refused to help her with it and I finally had to help her myself. She had a temp of 104. She asked if she could lay down and was told that they did not have a place for her to lay down and she would have to go back out to the waiting room. She was so weak that she was unable to sit up in the chair and eventually laid down in the floor. Nobody would help her. I finally got upset and with the help of a couple of people in the waiting room we managed to get my mom up off of the floor and back into her wheelchair. I took her out to the car and got her in by myself and proceeded to take her to another hospital. She had a seizure on the way to the other hospital. When we got there and I told them how horribly we were treated they were really shocked that anyone would be treated like that in a hospital. She ended up having gall bladder surgery. They told her that her gall bladder was so inflamed that it could have ruptured. She spent almost 2 weeks in the hospital. 2 weeks after she got home Kansas City Research hospital sent her a bill for taking her vital signs.

    • 1 year ago
  • aquaviann
  • ctrl_alt_del
  • shroomfairy
    • 0
      shroomfairy  
    • Image...
    • NBC just reported that the same thing happened in an LA hospital an people even called 911! No one helped as this woman died in the hospital lobby!

    • 1 year ago
  • regularrf
    • 0
      regularrf  
    • This is a normal thing at that hospital, that type of
      patient with no INS. get treated last. I'm so sorry for her and her family but you can't sue because they took that right away from the patient.They should close the prison in Cuba and move that scum there and see what happens. Confession will come daily.OR collect the trillon
      dollars we spent in Iraq from the oil profits and use that
      money to better living here!!!!!

    • 1 year ago
  • johnlee666
    • 0
      johnlee666  
    • More reason when people ask why we should have Universal Healthcare we say...well you compare oil prices with the Europeans, why not this?

    • 1 year ago
  • Marilynn_Murray
  • aquaviann
  • Frizzlybear
    • 0
      Frizzlybear  
    • Let's not allow this women's death to be in vain. If this isn't the epitome of what is wrong in this country with it's health care system than what is. Our systetm is failing and it is failing everyone. Maybe we need to look around to where it is working and if it means paying some moe money out of my paycheck to make sure the kids in our country have health care and our the citizens of our country our entitiled to a good education and people no longer have to worry about retirement then I say let's do it.

    • 1 year ago
  • Marilynn_Murray
    • 0
      Marilynn_Murray  
    • Apathy is our health care system. That woman died in a hospital. Was she in a bed being taken care of? NO. Did anyone take her pulse to see if she had died? NO, someone kicked her to see if she was dead. She did not have insurance.

    • 1 year ago
  • aburninggiraffe
    • 0
      aburninggiraffe  
    • I don't see where the complaints about health care are coming from... this woman died not from our horrendous health care system, but from the apathy of others...

    • 1 year ago
  • Marilynn_Murray
    • 0
      Marilynn_Murray  
    • Obviously she had no insurance. She was lucky to have been allowed to die inside. They could have put her in a cab and had her dumped like they do some people. Let us not help anyone that has nothing. How stupid would that be. Can't profit, Can't be bothered. My God, what have we become?

    • 1 year ago
  • J_Jammer
  • Shaddai
    • 0
      Shaddai  
    • The lady in brown jumped into action once the stretcher came. But before that (when there was just some dead woman on the floor) she was relaxing. It's the life of another human...apparently that doesn't matter to some people. Bring out your dead.

    • 1 year ago
  • 3rdEye
  • malathion
  • CarolynGillis
  • CarolynGillis
  • CarolynGillis
    • 0
      CarolynGillis  
    • The United States is ranked #37 as a health system by the World Health Organization.slightly ahead of Slovenia. The U. S. health system spends a higher portion of its gross domestic product than any other country but ranks 37 out of 191 countries according to its performance, the report finds." "World Health Organization Assesses The World's Health Systems," Press Release, WHO/44, June 21, 2000. http://www.who.int/inf-pr-2000/en/pr2000-44.html
      1 France
      2 Italy
      3 San Marino
      4 Andorra
      5 Malta
      6 Singapore
      7 Spain
      8 Oman
      9 Austria
      10 Japan
      11 Norway
      12 Portugal
      13 Monaco
      14 Greece
      15 Iceland
      16 Luxembourg
      17 Netherlands
      18 United Kingdom
      19 Ireland
      20 Switzerland
      21 Belgium
      22 Colombia
      23 Sweden
      24 Cyprus
      25 Germany
      26 Saudi Arabia
      27 United Arab Emirates
      28 Israel
      29 Morocco
      30 Canada
      31 Finland
      32 Australia
      33 Chile
      34 Denmark
      35 Dominica
      36 Costa Rica
      37 United States of America
      38 Slovenia
      39 Cuba
      40 Brunei
      41 New Zealand
      42 Bahrain
      43 Croatia
      44 Qatar

    • 1 year ago
  • street_smart
    • 0
      street_smart  
    • it shows, in result, how people think. if this is a physical human in distress in a hospital, how do u think ppl are going to treat the environment they live in, the morals and ethics hide inside of them....its a shame, and to know these are grown ass humans, what are they passing onto their kids?!?! to be "moral human beings"???? riiiiiiighttt

    • 1 year ago
  • crob80227
    • 0
      crob80227  
    • Maybe they just assumed she was being "aggressively interrogated" by a Blackwater mercenary and didn't want to interfer?

      When Pres. Bush claims we're not treating the POW's any worse then we treat Americans....apparently he is telling the truth!

      And people wonder why international tourism to the States has gone down in recent years.

      "You want to visit America?" asks one shocked European to another. "Good Lord! Why not go someplace a little safer, modern and more civilized? I hear Calcutta is nice this time of year..."

    • 1 year ago
  • VoyagerFilms
  • jeromecon
    • 0
      jeromecon  
    • when i was working in nyc, i seen a lady jogging fall bust her head wide open , nobody tends to her, they act like they didnt even see her , they actually walked right over her.

    • 1 year ago
  • anglcazn
  • PoisonTheMonkey
  • fountaingoats
  • I_Love_the802
  • shelchak
    • 0
      shelchak  
    • "The New York City Health and Hospitals Corporation, which runs the hospital, said six people have been fired as a result of the incident, including security personnel and members of the medical staff."

      GOOD. May they not be allowed to be responsible for people in crisis, ever again.

    • 1 year ago
  • Leonidis
    • 0
      Leonidis  
    • We spend 12 Billion a month on the war in Iraq. I think we can spend it here on UNIVERSAL HEATHCARE FOR EVERYONE NOT EXCLUDING ANY AMERICAN!

    • 1 year ago
  • CarolynGillis
  • LogicalOctopus
    • 0
      LogicalOctopus  
    • Why are so many comments targetting "the system"? If a handful of individuals had done what is expected of them in the health care industry then "the system" would be working properly. The INDIVIDUALS are clearly to blame.

    • 1 year ago
  • CarolynGillis
    • 0
      CarolynGillis  
    • LogicalOctopus:

      The United States is ranked #37 as a health system by the World Health Organization.slightly ahead of Slovenia. The U. S. health system spends a higher portion of its gross domestic product than any other country but ranks 37 out of 191 countries according to its performance, the report finds." "World Health Organization Assesses The World's Health Systems," Press Release, WHO/44, June 21, 2000. http://www.who.int/inf-pr-2000/en/pr2000-44.html
      1 France
      2 Italy
      3 San Marino
      4 Andorra
      5 Malta
      6 Singapore
      7 Spain
      8 Oman
      9 Austria
      10 Japan
      11 Norway
      12 Portugal
      13 Monaco
      14 Greece
      15 Iceland
      16 Luxembourg
      17 Netherlands
      18 United Kingdom
      19 Ireland
      20 Switzerland
      21 Belgium
      22 Colombia
      23 Sweden
      24 Cyprus
      25 Germany
      26 Saudi Arabia
      27 United Arab Emirates
      28 Israel
      29 Morocco
      30 Canada
      31 Finland
      32 Australia
      33 Chile
      34 Denmark
      35 Dominica
      36 Costa Rica
      37 United States of America
      38 Slovenia
      39 Cuba
      40 Brunei
      41 New Zealand
      42 Bahrain
      43 Croatia
      44 Qatar

    • 1 year ago
  • marcus854
    • 0
      marcus854  
    • "It is clear that some of our employees failed to act based on our compassionate standards of care." That in itself sounds less than compassionate. A woman was lying on the floor for 45 minutes and when employees see this and walk away, you can't even begin to say that your "standards" are anything close to compassionate.

    • 1 year ago
  • macdontcare
    • 0
      macdontcare  
    • Coming to you from Tax-achusetts, no I mean forced-health-care-achusetts. I am a broke mother f_____, now on free care here in Ma. Anyone in this state will tell you nothing here is free, they will always find a way for you to pay. I suffer from some form of mental illness and frequent thoughts of suicide. Free care is sometimes at the bottom of what you might call health care. More so when it's mental health care. I was give an appointment to speak with someone two months after my primary care doctor found out I had thoughts of suicide.
      This woman was treated as though she was less than human, I know how she felt. Pasted tense ASSHOLES!

    • 1 year ago
  • philipmcp
    • 0
      philipmcp  
    • Our healthcare system is in the Dark Ages. The indifference to human care is phenomenal when witnessed first hand.

      The last time I was in the ER for a combined stomach virus and bacterial throat infection, I asked the nurse when I checked in what would happen if I passed out.

      "We'd just put you in a gurney and put you back in line with everybody else."

      Now THAT is TLC! Am I right?

    • 1 year ago
  • LogicalOctopus
    • 0
      LogicalOctopus  
    • philipmcp:

      I don't think a stomach virus/bacterial throat infection is life threatening. Perhaps the HCWorker was just trying to discourage you from FAKING to passout.

      Imagine if we all passed out just to get to the front of the line.

    • 1 year ago
  • philipmcp
    • 0
      philipmcp  
    • philipmcp:

      Fair enough argument. I was not dying, and those in the worst condition should come first. But does it mean anything that I witnessed a woman, beaten so severely by her husband she could not sit down, wait over 5 hours? Or the other time I witnessed a man beaten in the head with lead pipes wait 7 hours?

      Does this mean our hospitals are understaffed, it was a bad night, or some other unforeseen reason? I suppose I am not qualified enough to say.

    • 1 year ago
  • CarolynGillis
  • currentkid
  • Colonial_Zombie
  • alpha_nova
    • 0
      alpha_nova  
    • I see more and more of people not giving a fuck about anything just so long as its not their ass that's on the line. This reminds me of an incident that happened where a man was hit by a car and there were 5 witnesses and no one did anything. He died as a result. To add injury to insult, there were people that just drove past like nothing happened. WTF is wrong with people?

    • 1 year ago
  • SilenceNoMore
    • 0
      SilenceNoMore  
    • alpha_nova:

      There's actually a psychological study that has proven that if a person is alone and something happens they will respond where as if they are in a group they will see how everyone else responds and react accordingly, unfortunately while everyone is checking to see what everyone else is doing, no one is actually doing anything. Blame the mind not the person.

    • 1 year ago
  • BrianMcFayden
  • 1percent
    • 0
      1percent  
    • Welcome to America!

      Just because you have health insurance doesn't mean you'll get great service....

      Health care begins with yourself. Don't depend on others to take care of you, even if you are paying for it....

      You're just a number unfortunately.

    • 1 year ago
  • Neghie
  • alpha_nova
  • Chique
  • J_Jammer
  • Chique
  • J_Jammer
  • shroomfairy
    • 0
      shroomfairy  
    • If you watch the video, 2 security guards, several patients and a DOCTOR all see her lying on the floor and do nothing! A nurse kicks her to see if she responds a sees that she is dead. It is so sad that people just don't care!

    • 1 year ago
  • J_Jammer
    • 0
      J_Jammer [removed]  
    • The system is flawed but it is by no means the worst in the world. What is at fault here is that not a single person who claims to be a human took time to run over to her and check on her. That has nothing to do with heath care and everything to do with their heart.

      If you were to rightfully blame the health care system it would be them going over there asking her if she had insurance and then not helping her because she didn't have any. They didn't do that. They didn't even bother to check on her for 45 minutes (right?).

      Even so a hospital has to help someone no matter if they have insurance or not. It's the law. Payment and anything thereafter is handled thereafter when the patient is stable and well.

      So I agree that th heath care system is flawed, I disagree that they are to be blamed for this situation.

    • 1 year ago
  • LogicalOctopus
  • CarolynGillis
    • 0
      CarolynGillis  
    • J_Jammer:

      The United States is ranked #37 as a health system by the World Health Organization.slightly ahead of Slovenia. The U. S. health system spends a higher portion of its gross domestic product than any other country but ranks 37 out of 191 countries according to its performance, the report finds." "World Health Organization Assesses The World's Health Systems," Press Release, WHO/44, June 21, 2000. http://www.who.int/inf-pr-2000/en/pr2000-44.html
      1 France
      2 Italy
      3 San Marino
      4 Andorra
      5 Malta
      6 Singapore
      7 Spain
      8 Oman
      9 Austria
      10 Japan
      11 Norway
      12 Portugal
      13 Monaco
      14 Greece
      15 Iceland
      16 Luxembourg
      17 Netherlands
      18 United Kingdom
      19 Ireland
      20 Switzerland
      21 Belgium
      22 Colombia
      23 Sweden
      24 Cyprus
      25 Germany
      26 Saudi Arabia
      27 United Arab Emirates
      28 Israel
      29 Morocco
      30 Canada
      31 Finland
      32 Australia
      33 Chile
      34 Denmark
      35 Dominica
      36 Costa Rica
      37 United States of America
      38 Slovenia
      39 Cuba
      40 Brunei
      41 New Zealand
      42 Bahrain
      43 Croatia
      44 Qatar

    • 1 year ago
  • J_Jammer
  • Chique
  • J_Jammer
  • CarolynGillis
    • 0
      CarolynGillis  
    • J_Jammer:

      This would not happen in other countries with Universal health care.
      Why do we spend far more than other countries and have much worse care?
      Why do we need to support the multi millionaire lifestyle of our health care CEO's while our people are not getting proper care?

    • 1 year ago
  • MoonLoon
    • 0
      MoonLoon  
    • J_Jammer:

      Carolyn, have you been in health care in another country? Well, I have and several of my employees also, Angola, Spain, and France are bad , bad,bad!Why do you think S.O.S. and Med-Jet thrive/ It is due to the poor medical care outside of the U.S.

    • 1 year ago
  • CarolynGillis
    • 0
      CarolynGillis  
    • J_Jammer:

      Moonloon:

      The United States is ranked #37 as a health system by the World Health Organization.
      * "The U. S. health system spends a higher portion of its gross domestic product than any other country but ranks 37 out of 191 countries according to its performance, the report finds." "World Health Organization Assesses The World's Health Systems," Press Release, WHO/44, June 21, 2000. http://www.who.int/inf-pr-2000/en/pr2000-44.html
      1 France
      2 Italy
      3 San Marino
      4 Andorra
      5 Malta
      6 Singapore
      7 Spain
      8 Oman
      9 Austria
      10 Japan
      11 Norway
      12 Portugal
      13 Monaco
      14 Greece
      15 Iceland
      16 Luxembourg
      17 Netherlands
      18 United Kingdom
      19 Ireland
      20 Switzerland
      21 Belgium
      22 Colombia
      23 Sweden
      24 Cyprus
      25 Germany
      26 Saudi Arabia
      27 United Arab Emirates
      28 Israel
      29 Morocco
      30 Canada
      31 Finland
      32 Australia
      33 Chile
      34 Denmark
      35 Dominica
      36 Costa Rica
      37 United States of America
      38 Slovenia
      39 Cuba
      40 Brunei
      41 New Zealand
      42 Bahrain
      43 Croatia
      44 Qatar

    • 1 year ago
  • databaze
  • J_Jammer
    • 0
      J_Jammer [removed]  
    • J_Jammer:

      Owned is such a boring word.

      Guess what.....every single Hopstial has the same thing...HUMANS. This is what happened here. Human stupidity not governmental.

      You can't be that dumb not to notice that. I'm sure.

      Plus people don't come from all over the world to the Houston Medical center because we have the worst.

      You people keep failing like this I might not ever change my mind.

    • 1 year ago
  • SilenceNoMore
    • 0
      SilenceNoMore  
    • J_Jammer:

      JJ has my vote here....this goes beyond bad healthcare.....for all we know this healthcare was good, it was lack of humanity and decency not only of the hospital staff but also the other patients that didn't speak up. As well as the Security guard sitting and watching the cam for 45 mins. No...this really can't be blamed on the system at all,

    • 1 year ago
  • Chique
  • donkeyfly69

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