Square Enix Sued For $5 Million

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Square Enix of America is being sued for allegedly deceiving 100,000 customers for "unfair business practices, false advertising and unjust enrichment" regarding online title Final Fantasy XI.

The plaintiff, San Francisco resident Esther Leong, claims that Square Enix "lied about or concealed its monthly fees, penalties for late payments, interest, restrictions and other things that should have been fully disclosed at points of purchase" — basically, Square Enix has been "deceptive".

The court filing reads:

The deceptive advertising, unfair and undisclosed business practices, and concealment concern, among others:

i. Licensing of the online games software disguised as a sale;
ii. Monthly fees ("fees") to play the online games;
iii. Penalties for late payment of the fees;
iv. Interest charges for late payment of the fees;
v. Charges while the online game account is suspended;
vi. Termination of the right to use the online games for late payment of the fees;
vii. User restrictions and conditions related to the online games;
viii. Termination of game data for payment of the fees.

The class action lawsuit is seeking in excess of US$5 million in damages.
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  • added June 25, 2009

10 comments // Square Enix Sued For $5 Million

  •  

    @videogametweets on twitter says "Square Enix Sued For $5 Million [Final Fantasy XI] : Square Enix of America is being sued for allegedly deceivin.."

    twitterbot
  •  

    That's what you get for liking Final Fantasy XI.

    Panzer_Tanzler
  •  

    I posted this myself without seeing this.

    Here's the official court filing:
    http://www.courthousenews.com/2009/06/24/SquareEnix.pdf

    SupaDawg
  •  

    I am lossing faith in how smart gamers are. We get the idiots who are boycotting Left 4 Dead 2 and Halo: ODST and now this.

    i. This game is based off of what the first couple of Final Fantasy were, class and job system doing quest.

    ii. For Xbox Live, you do not need a Gold membership to play. Thats why they wanted you to pay to them. And he did.

    iii. Everyone who is in buisness does this.

    iv. Again, everybody does this.

    v. You broke the rules, you have to pay the price. Plus, you agreed to it whenever you sign up for this or something like WoW, Xbox Live, or PSN.

    vi. Again, you "read" the agreement between you and company. They are not your mom or friend.

    vii. Again, these are so you can't create a name like "XxXIH8JEWSGOHITLERXxX" and can't post anything hatefull. Now granted I haven't play XI to know what is restricted, but these are guidlines to most online gaming use.

    viii. You are not a paying customer anymore. They can do whatever they want with your character.

    People are idiots.

    KefKef
  •  

    I dont understand the big ass dolla amounts people are suing for and getting.

    $5 million in damages from a video game.
    how does that even damage some1?

    munzik
  •  

    If it's 100,000 customers who were 'deceived', why isn't it a class-action lawsuit?

    This guy's got nothing anyway. All of his complaints are disclosed in the Terms of Service agreement you have to read before you create an account. Some of them, like online fees, are even listed on the box...

    flyingkick
  •  

    pay back whatever late fees she may have paid, which can't be more than a few grand, and be done with it. the 5mil mark is bollocks

    diode
  •  

    Square Enix deserved to be sued for what they did to that Chrono Trigger fan project.

    Tygerr
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