Tech | May 12, 2009 | 1 comment

10 Things We Hate About ISPs and Cable and Phone Companies

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From their automated phone-support systems to their missed service appointments to their penchant for nickeling and diming us to death, service providers seem have an inexhaustable supply of habits that get our blood pressure up.

Her voice is urbane, saccharine-sweet, maternal. She is grateful that I telephoned; my call is important to her. I hate the sound of her voice.

It's the recorded voice you hear when you call your cable, telephone, or satellite TV company. I saw the owner of that voice on TV once, on a news show, recording her happy, reassuring, tranquil little messages in some voice-over booth in Burbank. A pretty mom, late thirties, tanned--exactly what you'd expect.
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