Tech | December 02, 2009 | 30 comments

Yahoo: Our spying policy would ’shock’ customers

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A little-noticed letter from Yahoo! to the US Marshals Service offers troubling insight into the surveillance policies of one of the Internet's largest email providers.

In response to a Freedom of Information Act request seeking details of Yahoo's! policies allowing the Justice Department to request wiretaps of its users and the amount they charge US taxpayers per wiretap -- the search engine leviathan declared in a 12-page letter that they couldn't provide information on their approach because their pricing scheme would "shock" customers. The news was first reported by Kim Zetter at Wired.

"It is reasonable to assume from these comments that the [pricing] information, if disclosed, would be used to "shame" Yahoo! and other companies -- and to "shock" their customers," a lawyer for the company writes. "Therefore, release of Yahoo!'s information is reasonably likely to lead to impairment of its reputation for protection of user privacy and security, which is a competitive disadvantage for technology companies."

Yahoo! also argues that because their price sheet for wiretaps was "voluntarily submitted" to the US Marshals Service, it is exempt from the Freedom of Information Act law.

Verizon, meanwhile, says (letter PDF) they can't provide details on how much they charge for wiretaps because it would be "confusing."
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30 comments // Yahoo: Our spying policy would ’shock’ customers

  • rosyjane
    • 0
      rosyjane  
    • "It was along time before that i realized what am doing...I am helping and trying to protect myself and Yahoo Company against thieves and identity thefts even sabotage...frankly, i am poor and does not have anything but my Education attained to served company and help them grow. The money that was in my name came from Yahoo but without Yahoo Company, i am nothing and does not have anything to shield with to myself against those Politicians and Policemen who are sabotaging me and stealing my name to use in stealing money in may Private and Government Funds.

      For sure, i will enjoy doing this again even my term and pledge will ended this year and i started being a trap September 2005.

      Fool, they said i am a fool..but who is much more foolish if i am also working with special task force team against thieves and identity thefts here in Quezon Province in the town of Lucena, Quezon since 1999?

      My only problem is that i am sick and been a victim of sabotage because of knowing the truth that there are thieves inside the Coal-Fired Power Plant so those thieves wants to kill me and wants to stole my name even my identity and email ad."-Donabell C. De Apera

    • 1 year ago
  • Nectarine
    • 0
      Nectarine  
    • Yahoo's CEO is also well known for being tactless and spastic. It's no surprise such a vile woman would have motives unseen within her enterprise.

    • 1 year ago
  • stevieuk
    • 0
      stevieuk  
    • This is shocking & could be a legal breach....do you think we should all sue them as a result of this, if so just ASKSTEVIE.NET....take care

    • 2 years ago
  • bethopea
    • 0
      bethopea  
    • not too shocking - they seem to be one out of many...millions of dollars go into marketing a product. I have to wonder if all the employees involved in the advertising dept are jubject to the marketing schemes the same way the general public is? It would be like if you worked in a meat packing plant- would you still eat meat after being exposed to countless carcasses? I do not think I would. Traditions differ from country to counrty and where I live some locals raise their own chickens and pigs for consumption.

    • 2 years ago
  • shockdoctrine
    • 0
      shockdoctrine  
    • i would love a congressional investigation into this but a more effective way to ensure yahoo doesn't spy on you would be to close your account, sell your stock if you own any. in truth most people probably consented to this policy under their terms of service, knowing that most people never read a terms of service agreement.

    • 2 years ago
  • Drunk3n_Llama
  • biggranny
  • sidedish
  • zenhappensin3
  • skybluskyblue
  • rosyjane
  • jkjkl56
  • Crenshaw_Brothers
  • diabolical44
    • 0
      diabolical44  
    • spying on innocent civilians. brought to you by George W. Bush and the CIA.

      it's ashame, because no matter how much we say over and over again that Bush was a complete disaster, he will never truly receive full credit for how much he really did fuck up this country.

    • 2 years ago
  • samthesixth
  • ryan8566
    • 0
      ryan8566  
    • diabolical44:

      i think that the amount of time spent in the u.s. and abroad trying to put things back together, i.e. constitutional rights, moral authority we had with our allies will speak to a lot of it, but you are right it will be years before most of it is made public. they still 'uncover new documents' from WW2!

    • 2 years ago
  • MotherForTruth
  • neocongo
    • 0
      neocongo  
    • Corporations LOVE ripping off the government, and the less government and regulation we have, the more they can do it. Resulting in massive waste. The right wing bitches about waste, and they bitch about big government and regulation. Do you ever hear them bitch about corporations? You do not. The Republican Party and its constituents are the party of corporate America. And I realize the corporations have got to many Democrats as well. But the right wing is the leather dressed and ball gagged bitch of industry.

    • 2 years ago
  • skybluskyblue
  • zenhappensin3
  • cynker
  • noxidereus
    • 0
      noxidereus  
    • "Therefore, release of Yahoo!'s information is reasonably likely to lead to impairment of its reputation for protection of user privacy and security, which is a competitive disadvantage for technology companies"

      Yup, the fact of the matter doesn't count does it, just the superficial way they represent themselves. Absolute proof that our current incarnation of capitalism does not guarantee the best situation for consumers. People are stupid enough so that superficial appearances are all that matter. Ever see a commercial. 99% of them are an embarrassing insult to our intelligence... either that or a sad, sad statement about our lack thereof. "You're gonna love my nuts"

    • 2 years ago
  • noxidereus
  • CreditFigaro
  • endovenoso
  • skybluskyblue
  • bethopea
    • 0
      bethopea  
    • noxidereus:

      haha - that one is a classic (=
      impulse buys, that's all people are after, the mentality - if it does not evoke a feeling, I do not want it...forget about utility, practicality, and diligence.

    • 2 years ago
  • cynker
  • samthesixth
  • Glock_Gurl
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