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Quality Assurance: The Consumer Revolution
There is a customer service crisis in America, and consumers are right on the front lines of the battle. It's a situation that's gone from frustrating to infuriating to intolerable. This piece explores customers' worst nightmares... and how they've begun fighting back. There is a customer service crisis in America, and consumers are right on the front lines of the battle. It's a situation that's gone... more
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oh, comcast. if only i had the balls to smash up your offices with a hammer
75 y/o lady smashes up comcast's offices with a hammer. will someone represent her pro bono, please?
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Bad Customer Service
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Bad Customer Service
